Sooo many recruiters claim to be a specialist and then (in the eyes of their client) behave like a generalist. I have to point out – some generalist recruiters are more specialist than some of the so called specialists in the market. This session will help you behave like a specialist and lock in more customers with positive results.

• What do you really specialise in?
• How experience is a function of expectation
• What do customers expect of someone who claims to be a specialist
• Being a pragmatic, candid consultant
• Winning mindshare and wallet share of your client base